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Faults

The tracks I received are shorter than I ordered. What do I do?

That should not happen, and we will sort it out with you. Email info@curtainandblindco.com.au with a photo of the track with a tape measure showing its full length, and we'll review it and work out the right fix.

A track that arrives shorter than ordered isn't right, and we'll sort it out with you.

To help us look into it, send us:

  • Your order number
  • A photo of the full track length with a tape measure laid alongside it

Once we've reviewed it against your order, we'll work out the right fix and get it moving for you.

Still need a hand?

Ask our assistant for a quick answer, or get in touch and our team will help you sort it.