Delivery & Returns
Delivering our products
At The Curtain and Blind Company, we use carefully chosen third-party freight logistics companies to efficiently deliver our curtains, blinds and shutters straight to your door, Australia-wide. Once your order is completed, checked and ready for dispatch, you’ll receive email notification with tracking information to follow the delivery progress.
Delivery Rates
Metro areas: Sydney, Melbourne, Brisbane, Gold Coast, Perth & Adelaide
Order value of more than $199 = FREE delivery
Order value of less than $200 = $50 shipping fee
Estimated shipping: 5 business days
Regional areas: NSW, VIC, QLD, WA, SA & ACT
Order value of more than $249 = $50 shipping fee
Order value of less than $250 = $150 shipping fee
Estimated shipping: 7 business days
Northern Territory & Tasmania
$150 flat fee applied to all orders
Estimated shipping: 7 business days
Please allow time to order samples before ordering your curtains, blinds or shutters. This helps ensure you will be satisfied with the product fabric style and colour prior to manufacturing commencing. In the rare instance that something with your order simply doesn’t meet with your expectations, we will work with you to find an outcome that is fair for both parties.
Frequently Asked Questions
How long will it take for my order to arrive?
What is your returns policy?
Do you ship curtains and blinds separately?
What do you charge for delivery?
What payment options do you offer?
Can I track my order progress and delivery?
Can I get fabric samples before ordering?
What is the difference between blockout and blackout curtains?
How do I clean my sheer curtains?
What curtain heading styles are available?
Where are your sheer curtains made?
How do I clean my blockout curtains?
What is 'coated' curtain fabric?
What is 'uncoated' curtain fabric?
How dark will my room be if I install blockout curtains?
There's something I want but can't find it on your site!
Can I pair a sheer curtain with a blockout curtain?
What tools do I need to install curtains?
Can I hang your curtains on my existing track?
Where are your curtains made?
Can I install a curved track to the inside and outside of a corner?
Do I need to install the child safety device?
What instructions do you provide with motorised roller blinds?
What warranty do you offer on motorised blinds?
How loud are your motorised rollers?
Who supplies your motorised roller blind parts?
Can I order motorised roller blinds?
How do I clean my blockout roller blinds?
What are the key benefits of blockout roller blinds?
I want a roller blind but have an irregular shaped window!
Are roller blinds easy to install?
What rooms are roller blinds most suitable for?
How long does the rechargeable battery last in motorised roller blinds?
How do I cover a wide window or sliding doors with blinds?
Are Roman blinds good for blackout?
What customisation options are available for Roman blinds?
Why can't I recess fit Roman blinds?
How do I care for my Roman blinds?
How do I operate my cordless Venetian blinds?
What are your Springwood Venetian blinds made from?
How do I care for my Venetian blinds?
Which rooms are Venetian blinds most suitable for?
What customisation options are available for vertical blinds?
How do I clean my vertical blinds?
Are vertical blinds child safe?
Are shutters suitable for wet areas?
Do your shutter prices include delivery?
What tools will I need to install my shutters?
How do I know what type of shutter will work for my window?
Do you provide a measuring and installation service?
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