Parts

How do I order or get a replacement part for my roller blind?

Yes. We can supply replacement parts such as the roller mechanism and chain for your blind. Email our team with your order number and what you need, and we will arrange it.

To get the right part first time, include in your email:

  • Your order number (this helps us match the exact mechanism and size)
  • Which part needs replacing
  • A photo of the part if you can

Knowing the original order lets us match the correct component to your blind rather than guessing the fit.

Still need a hand?

Ask our assistant for a quick answer, or get in touch and our team will help you sort it.