Delivery

How long will my order take, and how do I track it?

Most custom orders take about 4 to 6 weeks to make and deliver, and we email you a tracking link when your order ships. Blinds are often faster and shutters take longer, and most product pages show the expected delivery time.

Every order is made to your measurements, so the bulk of the wait is production and final checks, not transit. Once your order passes quality control and is boxed, you get a dispatch email with a tracking number.

To follow your order:

  • Watch your inbox for the dispatch email with tracking.
  • Track the parcel with the carrier once it has shipped.
  • Email info@curtainandblindco.com.au if you have a deadline, so we can tell you what is realistic.

Note: Timeframes can stretch around the holiday period when the factory closes. Blinds are often faster, typically 3 weeks, and shutters take around 8 weeks, but the general rule is 4 to 6 weeks to make and deliver.

Still need a hand?

Ask our assistant for a quick answer, or get in touch and our team will help you sort it.