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We're able to keep the price of our curtains and blinds so low because our customers do their own measuring and installation! However, we're very happy to talk you through the entire process over the phone or by email, and our website offers a wealth of information on how to measure and install too.

Yes, absolutely. Once your order has moved into production, we will notify you. Then, when your order is ready to be dispatched, we will send you a further email notification with the shipping and tracking information included. If you are looking for an update on the status of an order that has not been shipped, feel free to get in touch and we can provide an on-the-spot update by phone or email.

As all our products are custom made-to-measure, we do not accept returns. However, in the rare event something with your order doesn't meet your expectations, we will always work with you to make it right. Please visit our Terms & Conditions page to review our returns and warranty information in full.

We aim to dispatch all orders in 10 working days, but the final delivery date can vary depending on our courier and other external factors. However, we find most orders successfully currently arrive within two weeks from dispatch. Should an order look likely to take longer than this to arrive, we will advise of any delays as soon as we are aware of them and happily manage any correspondence with our shipping partners on your behalf.

We offer free delivery to most Australian metro locations on orders of over $199 value. However, we cannot provide free shipping for any shutter orders due to the size and weights involved. For smaller orders and for regional areas, we charge a modest flat fee depending on your location. We want to be as transparent as possible with our shipping costs, so please review our 'Delivery & Returns' page before ordering.

We offer everything from the traditional pencil pleat to triple pleat and on-trend S-fold (wave) pleat for the majority of our curtains. To find out which heading styles your preferred curtain fabric can be supplied in, head to any of the curtain product pages and they will be listed in the Customise & Order area.

Our sheers are made right here in our Western Australian factory. The factory has been operational for over 45-years and is run by some of the most experienced (and talented!) curtain makers in Australia.

A care instruction label is sewn into the heading of all our Blockout curtains (usually on the last pleat at one end of the curtain). These instructions will guide you on what specific cleaning method is recommended for the type of fabric used in your curtain. If you are ever in doubt, please contact us for further advice.

Triple-pass fabrics are versatile and block out most natural light due to their layered lining. However, this fabric is more suited as 'room darkening' curtain material than for full blockout. To achieve 100% light blockout, a further lining is required to be added to the fabric.

Coated curtain fabrics have an extra layer of blockout material "fused" to the back of the curtain fabric providing a comprehensive blockout solution. These fabrics are especially suited for bedroom windows to provide complete night time light blockout.

Uncoated fabric means the fabric is a single layer of material and while normally lighter than a coated fabric it will not fully blockout light. However, if an uncoated fabric is preferred for your home, we also offer a free blockout lining upgrade for our uncoated fabrics.

The room will normally be very dark and suitable for a peaceful night's sleep. Blockout curtains are designed to block out sunlight and keep flooring, furniture and valuables safe from sun damage - while also providing complete privacy. At night-time they are highly effective at minimising any external light transfer into a room. However, even with a blockout fabric curtain, sometimes external light can find a way into a room!

Because all our curtains are made locally, there's not too much we can't attempt. Get in touch by phone or email and we'll see if we can work our magic to provide a solution.

In some cases, yes, it is possible. However, we strongly recommend ordering a new track with your curtains to ensure they'll work together perfectly. If you'd really like to keep your existing track, get in touch and we'll see if we can tailor your curtain order to work with it.

Yes, most definitely! We have a selection of recommended double curtains in our dedicated Double Curtains area. All the relevant options for suitable tracking, brackets and more will be presented when you progress through the ‘Customise & Order’ stage of your purchase. Or get in touch for expert advice on choosing and installing double curtains.

All our curtains are manufactured locally in our Western Australian factory. Our family have been making them here since 1974. The factory is operated by some of the most experienced and talented curtain makers in Australia.

You'll need a measuring tape, pencil, screwdriver and drill (a spirit level is also helpful). For fixing into materials like masonry or metal more suitable screws will need to be obtained before installation commences. When installing curtains, it's helpful to have an extra person available to help you lift and attach the curtain to your tracking, especially for heavier blockout curtains.

If you spill something on or mark your Roller blinds, you will need to spot clean the area concerned as soon as possible. Use a clean cloth and mild detergent in warm water on the affected area. Please dab the area rather than rubbing. Avoid using harsh scouring pads and chemicals on the fabric and always leave the damp blind to air-dry. We also recommend a regular light dusting to avoid dirt build-up.

Blockout Roller blinds can help significantly reduce the amount of light entering a room making them an effective solution for room darkening and temperature control (as well as privacy). The simple chain cord mechanism is also super easy to install and operate. When supplied as part of a Double Roller blind arrangement, a blockout can be fitted at the front with a light-filtering Roller blind to the rear, providing a flexible solution, day or night.

Please get in touch with our team and we'll guide you through your options. Feel free to email a photo of the windows you need assistance with too. It really helps to see the space in question so we can provide the best possible advice.

Yes, very. You just need to screw (or drill) a couple of mounting brackets to the window frame or surrounding wall, clip in the blind, secure the chain and you're done! We recommend heading to our Measure & Install page to watch our 'How to install roller blinds' video to see just how simple it is.

The fabrics we use for our blinds are durable, so sprucing them up isn't a difficult task. Spot clean by lightly dabbing with a clean cloth, mild detergent and warm water. Avoid scouring pads or chemicals and always leave the blind to air-dry. We also recommend a regular light dusting to avoid dirt build-up.

Roller blinds are suitable for many rooms or areas around the home (or office). Their ease of installation, use and care, plus their durability and capability to control light and temperature make them a great all-rounder!

These blinds are made of a durable, water and scratch resistant PVC composite material – particularly well suited to wetter areas, like bathrooms or kitchens.

We recommend lightly cleaning your Venetian blinds regularly - ideally at least monthly. Rotate the slats of the blind into their closed position and gently wipe them down with a microfibre cloth on either side. Vacuuming on a low setting with a soft brush-head will also do the trick!

Venetian blinds are one of the most versatile window furnishings available. Springwood Venetians are excellent for common areas and wet or damp areas around the home as they are moisture resistant and provide effective privacy. Aluminium Venetians, whilst not entirely waterproof, are still great for laundries and other common areas. We'd recommend steering clear of Venetians for bedrooms though as there are better options for light management, such as Roller and Cellular Blinds, or blockout curtains.

Through experience, we have found that fitting Roman blinds in a recess is often problematic. We want all our customers to be happy with their purchases, so we provide the best options to help maximise a product’s value and longevity.

If you spill something on or mark your Roman blinds, you will need to spot clean the area concerned. As soon as possible, use a clean cloth and mild detergent in warm water to clean the affected area. It is best to dab the area rather than rubbing. Please avoid using harsh scouring pads and chemicals on the fabric.

Yes. Our entire range of products are manufactured to adhere to Australian safety guidelines. Information on safe installation and operation will be included with your blinds when delivered.

We offer Panel Glide blinds made from polyester with options for 100% blockout or light filtering panels.

If you spill something on or mark your Panel Glide blinds, you will need to spot clean the area concerned. As soon as possible, use a clean cloth and mild detergent in warm water to clean the affected area. It is best to dab the area rather than rubbing. Please avoid using harsh scouring pads and chemicals on the fabric.

Our Blockade Vertical blinds are highly customisable and flexible. You can pick from three bottom weight options, including the popular sewn-in weight, with wand or chain control and 89mm or 127mm slat widths - perfect for narrower or wider window spaces in wet or dry areas.

It is best to give Vertical blinds a regular light clean to help prevent dust or grime building up on the slats. We recommend gently wiping each slat down with a microfibre cloth or for tougher dirt, use a mild detergent solution and clean cloth.

Due to the increased size and weight of our shutters, we always need to charge for shipping. We want to be as transparent with our shipping costs as possible, so please review our 'Delivery & Returns' page before ordering.

You'll need a measuring tape, pencil, screwdriver and a drill. A spirit level is also recommended. Screws specific to your fixing area (i.e., timber, masonry or metal) may need to be obtained before installation commences. When assembling your Shutter, it is recommended to place a large piece of soft material on the floor for added protection. An extra person may also be required to help with lifting and positioning of the shutter while installing.