I got face-fix brackets but wanted top-fix. Can I convert them?
In most cases you don't need a reship. The top-fix clips detach from the steel L-bracket you've received, so you can remove them and use them for a top (ceiling) fix straight away.
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1
Remove the clips
Detach the top-fix clips from the supplied steel L-bracket.
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2
Mount the clips
Fix the clips directly into the ceiling or window head for a top fix.
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3
Keep the brackets
Set the L-brackets aside in case you later want a face (wall) fix.
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4
Still wrong? Contact us
If parts don't match or are missing, send a photo and we'll arrange a fix or replacement.