OrderingHow do I make sure my order is right before it ships?
Check your order confirmation email against what you intended to buy: every fabric, every window, the width and drop on each, and any add-ons like motorisation or extension brackets. If something looks off, email info@curtainandblindco.com.au before your order goes into production.
Because everything is custom-made to your measurements, the best moment to catch an error is before production starts, not after dispatch. Your confirmation email lists each item exactly as ordered.
What to double-check
- The width and drop on every window
- The fabric range and colour for each item
- Face fit or top fix on tracks and blinds
- Any extras: motorisation, remotes, extension brackets, joiners
If you spot a mistake, reach out as early as you can. Once an item is cut and sewn to size, it can't be remade for free.
