Delivery & Returns

Delivery

The Curtain and Blind Company use a number of third-party logistics companies that deliver curtains, blinds and shutters straight to your door.

The choice of company is determined on a case-by-case basis. Once your order is ready for dispatch, you’ll receive a notification from us with all the tracking information you’ll need.

Delivery fees

We want to be as transparent as possible with our delivery fees. Please see the table below for our cost breakdown.

Curtains & Blinds:

Metro Sydney, Melbourne, Brisbane, Gold Coast, Perth & Adelaide

Order less than $199 – $50
Order more than $199 – FREE

Regional NSW, VIC, QLD, WA, SA & ACT

Order less than $249 – $150
Order more than $249 – $50

Shutters:

Delivery of shutters to all areas will attract a fee of $20 per square metre.

Returns

In the rare event there is an issue with your order, we will offer a free replacement.

Please feel free to take advantage of our 5 free sample offer to make sure you’re happy with the colour and material of your products prior to your order. Unfortunately, we cannot accept returns due to the custom nature of our products.

If you have any other questions please get in touch with us.

How it works

Find your look

Choose from premium materials and colors for curtains or blinds. Need a sample? We’ll send it express for free!

Order free samples

Measure & customise

Measuring up is easy, and we can help you with instructions and advice to make sure you get it right.

How to measure

Delivered to your door

Combine DIY with our products and you save. You get all the choice you’d find in a showroom, but without the hefty price tag.

Installation tips

Our happy customers

Great quality and an even better price!

I re-did my whole house with blinds and everything I ordered was spot on. Great quality and an even better price!

– Chris, Byron Bay NSW

Great quality blinds

Easy website to navigate. I have placed 3 separate orders for the 63mm venetians. The orders have all been processed quickly. They come well packaged and according to my husband, are easy to install.

– Sue F, Sydney, NSW

Simple to install, elegant finish

It was easy to find the product I was looking for. The tailored sizing and configuration were easy to record and order. All blinds and accessories were delivered as ordered. They were clearly labelled and simple to install.

– Jonathan, Melbourne, VIC

The quality of the blinds are exceptional!

I ordered the block out blinds and they really do block out the light. Much easier to sleep now. The customer service is amazing - they are very patient and happy to talk through the options available to find the right solution.

– Sophie, Sydney NSW

Have Questions?

Or you can call us on 1300 301 368

We're able to keep the price of our blinds and curtains so low because you do all the measuring and installation. However, we're very happy to talk you through the entire process over the phone.

Of course! We offer five free fabric samples per customer.

We offer free delivery to Australian major capital cities for orders over $199, excluding shutters. For smaller orders and for regional areas, we charge a modest flat fee depending on your location.

We endeavour to deliver our curtains and blinds within 14 and 21 days. Note that shutters and motorised blinds can take a little longer.

As all our products are custom, made-to-measure, we do not accept returns on our products. However, in the rare event something with your order doesn't meet your expectations, we will always work to make it right.